Return and Refund Policy

LBD by design Return Policy

This policy is for Shipped Orders.

Thank you for shopping at LBD by design

We off a 5 day return policy. If 5 days have passed since your purchase, and the items aren’t postmarked with in that period, you will not be eligible for a refund or exchange of any kind.

Eligibility for Refund and Exchanges

  • Your item must unused and in the same condition that you received it.
  • All tags must be still attached.
  • To complete your return, we require a receipt or proof of purchase.
  • Only regular priced items may be refunded, sales items cannot be refunded.
  • Please contact store for size exchanges. 
  • Customer is responsible for return shipping cost.
  • There is a 20% restocking fee for all returns
  • The restocking fee will not apply for exchanges due to sizing.

Shipping

  • You will be responsible for paying for your own shipping cost for returning your item.
  • Shipping cost are non-refundable! If you receive a refund, the cost for shipping will be deducted from your refund.
  • Items must be received and evaluated before a refund can be issued.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.